Service Catalog

OEM-grade VR support, headset readiness, optics checks, and launch workflows for commercial simulation rooms.

Headset Fleet Readiness

Varjo reviews dock layout, cable paths, comfort accessories, cleaning supplies, and staff reset scripts before opening. The service is built for locations that cannot afford a showroom-style install that works only when engineers are present. Each checklist links headset condition, controller pairing, lens care, and guest handoff into one operator routine.

Lead 5 days · launch checklist

Tracking Volume Calibration

For free-roam rooms, simulation pods, or mixed reality labs, the team maps occlusion zones, staff reset positions, and the safest guest entry path. Integrators receive notes for tracker placement, lighting conflicts, reflective surfaces, and content-specific movement patterns, so the final experience can hold accuracy under real visitor traffic.

Lead 48h · OpenXR-validated

Spec Sheet and GPU Review

Before purchasing, operators can submit content targets, desired refresh rate, visual fidelity goals, and PC assumptions. Varjo returns a practical spec note covering headset class, GPU tier, network separation, content update policy, and support risks that should be priced into the first year of operation.

Lead 3 days · compute fit

Game Master Training Script

The training package gives staff a calm, repeatable language for fitting headsets, checking comfort, explaining controls, managing age gates, and stopping a session. It also covers hygiene reset timing, guest questions, and how to escalate symptoms such as dizziness without making the experience feel clinical.

Lead 2 days · operator script

Lifecycle Parts Planning

A premium headset room still depends on consumables. Varjo helps teams plan face pads, cables, docks, controllers, cleaning materials, and spare headset rotation so downtime does not become a revenue leak. The recommendation can be tuned for peak weekends, corporate events, or seasonal tourist traffic.

Lead 4 days · parts forecast

Need a deployment-specific spec pack?

Send the attraction footprint, number of simultaneous guests, content type, and target launch date. Varjo will return a compact technical brief that your operations, IT, and finance teams can review together.

Download Full Service Spec PDF